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Shipping & Delivery 

Orders placed in the Critical Entertainment online shop Monday through Thursday (excluding holidays) are usually shipped within 2-3 business days, pending credit card authorization. Orders placed Friday through Sunday and holidays are processed the during the next 1-3 business days

Returns & Replacements

The Critical Entertainment Shop accepts returns, but they must meet all of the following criteria:

All returns must be pre-approved. You can do this by contacting

All returns must be received in the same condition as when shipped. 

All returns or damage claims must be made with in 7 days of receipt.

Critical Entertainment will replace damaged or defective product at no charge or shipping cost to the customer.

In the case of a return, shipping costs are paid for by the customer.

International Shipping:

Shipments coming in to any country from an international origination are subject to customs/brokerage fees based on the commercial value of the items included. These fees are autonomous of any shipping costs paid for an order in the Critical Entertainment online store.


Payment Methods

- Credit / Debit Cards


For Paypal, Square Invoice, or Offline Payments please email

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